FAQs

 

Q?

How long have EJ Vision been in business and why choose them?

A.

We formed in 2009 and continue to have a diverse and loyal customer base. EJ Vision are a family business, very competitive on price, offer the latest tech and have extensive references including Ryanair, DPD, University of Cambridge and The Crown Estate.

 

Q?

How will CCTV cameras perform in the dark?

A.

You can expect clear colour images, even in the most challenging light conditions.

 

Q?

What do I need?

A.

EJ Vision can help assess your risk and operational requirement in order to specify the most suitable solution for you.

 

Q?

Will the new system be accessible from my smart devices and PC?

A.

All our systems, be it CCTV, Alarm, Intercom or Access are accessible on smart phones, tablets, PC’s, Mac’s and laptops.

 

Q?

How do I know I have the latest technology?

A.

EJ Vision are trailblazers and early adopters of the latest technology, often supplying the latest models long before other installers. With recent advances such as Acusense and ColrVu CCTV cameras, you can be assured of a world beating system.

 

Q?

How do I know I will get a quality and neat installation?

A.

All our engineers have 10 years or more industry experience and are the elite in their field

 

Q?

Should I choose HD over IP or Coax?

A.

Both have benefits and we will suggest the most suitable for your situation

 

Q?

What is the warranty and what kind of support can I expect?

A.

The equipment comes with 3 years warranty and the installation with 1 year labour warranty. Our support team are on hand to assist and we have an excellent reputation in the industry for friendly personal service.

 

Q?

What kind of training will I be given?

A.

Our engineers will give you thorough training during handover. Additional resources will be provided such as manuals and video links where appropriate.